Frequently Asked Questions
Everything you need to know about shopping with Rarewaves
Where does Rarewaves ship to?
We offer worldwide shipping to over 170 countries. Delivery times vary by location, but most international orders arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for most items. Products must be returned in their original, unopened packaging to qualify for a full refund.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your unique tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal.
Are your products brand new?
Yes, all products sold on Rarewaves are 100% brand new and sourced directly from reputable suppliers and distributors.
Do I have to pay import duties or taxes?
For international orders, some countries may charge import duties or local taxes. These fees are the responsibility of the customer and are not included in our shipping costs.